Terms of service

Welcome to Virtuetale. By accessing or using our website, placing an order, or interacting with our services, you agree to the following terms. Please read them carefully before using our store.

1. Overview

Virtuetale offers custom, made-to-order products. Our services include browsing, purchasing, and receiving personalized items. These terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Use of Our Website

  • You may not use our products or services for any illegal or unauthorized purpose.
  • You agree not to transmit any worms, viruses, or destructive code.
  • You must not attempt to exploit, copy, or misuse any part of the service without permission.

3. Orders and Accuracy

All products are printed based on the design and information you provide. Please double-check all customization details before submitting your order.

  • We are not responsible for errors in the design, image, or text submitted by the customer.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or abuse.

4. Modifications to the Service and Prices

We may update product prices, shipping fees, or discontinue items at any time without prior notice. We are not liable for any modification, price change, or suspension of service.

5. Intellectual Property

All content on our site, including images, logos, designs, and text, is the property of Virtuetale or its partners and is protected by copyright laws. You may not reproduce or use any content without permission.

6. User-Generated Content

By submitting photos, designs, or other materials for customization, you confirm that:

  • You own the rights to the content, or you have permission to use it.
  • The content does not violate any copyright, trademark, or third-party rights.
  • You grant us the right to use, print, and display the content for the purpose of fulfilling your order.

7. Limitation of Liability

We do our best to deliver high-quality products and accurate service, but we cannot guarantee that your experience will be uninterrupted or error-free.

In no case shall Virtuetale be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Indemnification

You agree to indemnify and hold Virtuetale harmless from any claim or demand, including legal fees, made by any third party due to your breach of these terms or your violation of any law or rights.

9. Governing Law

These terms are governed by the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. Any legal disputes arising from or related to your use of our services must be resolved exclusively in the courts located in Kent County, Delaware, and you consent to personal jurisdiction in these courts.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review them periodically.

Contact Us

If you have any questions about these terms, please contact us at:

Email: support@virtuetale.com