Privacy policy

At Virtuetale, your privacy matters. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data.

Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

  • Your name, email address, phone number, and shipping/billing address
  • Order details and product preferences
  • Payment information (processed securely through trusted payment providers)
  • Device information, IP address, and browsing behavior on our website

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Improve our website, products, and services
  • Send updates, promotions, or important notices (only with your consent)

Sharing Your Information

We only share your information with third parties when necessary to:

  • Fulfill your orders (e.g. printing, shipping, and payment partners)
  • Comply with legal obligations
  • Prevent fraud or protect our business and customers

We never sell or rent your personal information to anyone.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Data Security

We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access. Sensitive payment information is encrypted and handled by secure payment processors.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (in some cases)
  • Withdraw consent for marketing communications

To make a request, please email us at support@virtuetale.com.

Retention of Data

We retain your information only as long as needed to provide our services and comply with legal obligations. You may request that we delete your data at any time.

Children’s Privacy

Our store is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

Policy Updates

We may update this policy occasionally to reflect changes to our practices. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

Email: support@virtuetale.com